UNABLE to connect to AT&T internet WE826-T & MC7455

Related to Router Devices ONLY
TerriVegan
Posts: 22
Joined: Thu Dec 06, 2018 9:07 am

UNABLE to connect to AT&T internet WE826-T & MC7455

Post by TerriVegan » Fri Dec 14, 2018 1:10 pm

AT!GSTATUS?
!GSTATUS:
Current Time: 572 Temperature: 36
Reset Counter: 1 Mode: ONLINE
System mode: LTE PS state: Not attached
LTE band: B26 LTE bw: 1.4 MHz
LTE Rx chan: 8716 LTE Tx chan: 4294967295
LTE CA state: NOT ASSIGNED
EMM state: Deregistered Attach Needed
RRC state: RRC Idle
IMS reg state: No Srv

PCC RxM RSSI: -80 RSRP (dBm): -95
PCC RxD RSSI: -84 RSRP (dBm): -98
Tx Power: 0 TAC: 0BBD (3005)
RSRQ (dB): -6.1 Cell ID: 00994C01 (10046465)
SINR (dB): 24.2


OK

swwifty
Posts: 494
Joined: Thu Aug 30, 2018 8:21 pm
Location: NE GA Mountains

Re: UNABLE to connect to AT&T internet WE826-T & MC7455

Post by swwifty » Fri Dec 14, 2018 1:58 pm

can you provide more info/details?

Looks like you are deregistered.

TerriVegan
Posts: 22
Joined: Thu Dec 06, 2018 9:07 am

Re: UNABLE to connect to AT&T internet WE826-T & MC7455

Post by TerriVegan » Fri Dec 14, 2018 3:01 pm

AT!ENTERCND="A710"
AT!USBCOMP=1,1,1009
AT!CUSTOM="IPV6ENABLE",1 AT+CGDCONT=1,"ipv4v6","broadband"
AT+CGDCONT=2,"ip","broadband"
AT!SELMODE=2
AT!SELRAT=00
AT!BAND=00
AT+CFUN=1
AT!RESET

After
CODE: SELECT ALL
AT!ENTERCND="A710" AT+CNUM

I got results of:
AT+CNUM
+CNUM: ,"12292924525",129


OK

Then I put AT!LTEINFO?
AT!LTEINFO?
!LTEINFO:
Not Available


OK

NOW RUNNING:
AT!IMPREF?
RESULTS

AT!IMPREF?
!IMPREF:
preferred fw version: 02.24.05.06
preferred carrier name: GENERIC
preferred config name: GENERIC_002.026_000
current fw version: 02.24.05.06
current carrier name: GENERIC
current config name: GENERIC_002.026_000

OK


AT!GOBIIMPREF?
AT!GOBIIMPREF?
!GOBIIMPREF:
preferred fw version: 02.24.05.06
preferred carrier name: GENERIC
preferred config name: GENERIC_002.026_000
current fw version: 02.24.05.06
current carrier name: GENERIC
current config name: GENERIC_002.026_000

OK

TerriVegan
Posts: 22
Joined: Thu Dec 06, 2018 9:07 am

Re: UNABLE to connect to AT&T internet WE826-T & MC7455

Post by TerriVegan » Fri Dec 14, 2018 3:08 pm

looks like I am connected now how ever the web/internet indicator dosen't glow and when I cannot it take a long time to reconnect, or I have to unplug it for the internet to pop up. this is what I am getting now.........


I have a MOFI4500-4GXeLTE-SIM4 4G/LTE Router AT&T
&
Netgear Nighthawk M1 MR1100 AT&T

They seem easier to use compared to this device. I just pop in my SIM and go.

Could it be the firmware? Is there another firmware option that will automatically configure without the AT COMMANDS?

AT!GSTATUS?
!GSTATUS:
Current Time: 344 Temperature: 50
Reset Counter: 1 Mode: ONLINE
System mode: WCDMA PS state: Attached
WCDMA band: WCDMA 850
WCDMA channel: 1087
GMM (PS) state:REGISTERED NORMAL SERVICE
MM (CS) state: IDLE NORMAL SERVICE

WCDMA L1 state:L1M_DCH LAC: 120C (4620)
RRC state: CELL_DCH Cell ID: 0D53587B (223565947)
RxM RSSI C0: -101 RxD RSSI C0: -91
RxM RSSI C1: --- RxD RSSI C1: ---


OK

TerriVegan
Posts: 22
Joined: Thu Dec 06, 2018 9:07 am

Re: UNABLE to connect to AT&T internet WE826-T & MC7455

Post by TerriVegan » Fri Dec 14, 2018 3:17 pm

how do I get the internet indicator light to work? The globe light never glows.

TerriVegan
Posts: 22
Joined: Thu Dec 06, 2018 9:07 am

Re: UNABLE to connect to AT&T internet WE826-T & MC7455

Post by TerriVegan » Fri Dec 14, 2018 3:35 pm

this is with my 4G LTE SIM CARD with external high gain antennas. The previous status was with my 4G only Sim card with no high gain outdoor antennas.


AT!GSTATUS?
!GSTATUS:
Current Time: 312 Temperature: 56
Reset Counter: 1 Mode: ONLINE
System mode: LTE PS state: Attached
LTE band: B2 LTE bw: 10 MHz
LTE Rx chan: 650 LTE Tx chan: 18650
LTE CA state: NOT ASSIGNED
EMM state: Registered Normal Service
RRC state: RRC Connected
IMS reg state: No Srv

PCC RxM RSSI: -95 RSRP (dBm): -136
PCC RxD RSSI: -91 RSRP (dBm): -119
Tx Power: 23 TAC: 2C34 (11316)
RSRQ (dB): -13.3 Cell ID: 0B537908 (190019848)
SINR (dB): 3.6


OK

TerriVegan
Posts: 22
Joined: Thu Dec 06, 2018 9:07 am

Re: UNABLE to connect to AT&T internet WE826-T & MC7455

Post by TerriVegan » Fri Dec 14, 2018 3:39 pm

the internet is dropping and the speeds are slower than MOFI and Nighthawk MR1100. Using the same antennas and the same spot as the MOFI and MR1100, I get about 15 Mbps. Speed test bouncing me back 0 kbps, -1ms

TerriVegan
Posts: 22
Joined: Thu Dec 06, 2018 9:07 am

Re: UNABLE to connect to AT&T internet WE826-T & MC7455

Post by TerriVegan » Fri Dec 14, 2018 4:08 pm

seems like it works better for me without the external antennas. We are in a rural area and I need to be able to connect them. How do I configure it so the external antennas can work?right now without the antennas we are getting
61ms
1.38 Mbps
228kbps upload
and thats over a WIFI connection

TerriVegan
Posts: 22
Joined: Thu Dec 06, 2018 9:07 am

Re: UNABLE to connect to AT&T internet WE826-T & MC7455

Post by TerriVegan » Fri Dec 14, 2018 5:18 pm

now I have the external antennas working Im getting between 10-15Mbps download with a WIFI connect



AT!GSTATUS?
!GSTATUS:
Current Time: 1445 Temperature: 43
Reset Counter: 1 Mode: ONLINE
System mode: LTE PS state: Attached
LTE band: B2 LTE bw: 10 MHz
LTE Rx chan: 650 LTE Tx chan: 18650
LTE CA state: NOT ASSIGNED
EMM state: Registered Normal Service
RRC state: RRC Connected
IMS reg state: No Srv

PCC RxM RSSI: -90 RSRP (dBm): -116
PCC RxD RSSI: -93 RSRP (dBm): -120
Tx Power: 0 TAC: 2C34 (11316)
RSRQ (dB): -13.9 Cell ID: 0B537908 (190019848)
SINR (dB): -3.2


OK

swwifty
Posts: 494
Joined: Thu Aug 30, 2018 8:21 pm
Location: NE GA Mountains

Re: UNABLE to connect to AT&T internet WE826-T & MC7455

Post by swwifty » Fri Dec 14, 2018 7:42 pm

It appears that when you are using your small antennas on a router, you are getting too weak of an LTE signal to even connect, and hence getting the WCDMA connection. Are you positive you are aiming your antennas at the closest tower? Your signal stats in your first post look pretty good, but that was Band 26 with only a bandwith of 1.4mhz (which isn't going to get you much throughput. The last post shows Band 2 which has 10mhz, but the signal is extremely weak. What external antennas are you using, and I assume you are using them outside?

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