NEXP1GO and EM7565 Connection Issues

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Aweeka
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Re: NEXP1GO and EM7565 Connection Issues

Post by Aweeka » Tue Nov 23, 2021 7:51 pm

Sorry about that Didneywhorl, it seems colelail and I are running into the same exact situation with the same devices.
I also have a Franklin T9 but from Connectall. When operating in the hotspot it also connects using the fast.t-mobile.com APN.
AT!USBCOMP? results are also the same as above

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Didneywhorl
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Re: NEXP1GO and EM7565 Connection Issues

Post by Didneywhorl » Wed Nov 24, 2021 11:00 am

colelail wrote:
Tue Nov 23, 2021 5:03 pm
AT!USBCOMP?
Config Index: 1
Config Type: 3 (Generic)
Interface bitmask: 00001009 (diag,modem,mbim)

OK

I got the results from AT!USBCOMP? after running the other command first! Here are the results.

Run AT!BAND?

and AT!SELRAT?

and AT!CUSTOM?

as well as AT!GSTATUS?


show me all the output from each.

Aweeka
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Re: NEXP1GO and EM7565 Connection Issues

Post by Aweeka » Wed Nov 24, 2021 4:34 pm

Here are the results I received

AT!BAND?
Index, Name, GW Band Mask L Band Mask 1 TDS Band Mask L Band Mask 2 L Band Mask 3 L Band Mask 4
00, All bands 100600000EC00000 00002100BA0E19DF 0000000000000000 0000000000000002 0000000000000000 0000000000000000

OK

AT!SELRAT?
!SELRAT: 06, LTE Only


OK

AT!CUSTOM?
!CUSTOM:
GPSENABLE 0x01
GPSLPM 0x01
IPV6ENABLE 0x01
UIM2ENABLE 0x01
SIMLPM 0x01
USBSERIALENABLE 0x01
SINGLEAPNSWITCH 0x01
QXDMLOGENABLE 0x01

AT!GSTATUS?
!GSTATUS:
Current Time: 322 Temperature: 25
Reset Counter: 1 Mode: LOW POWER MODE


OK

colelail
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Re: NEXP1GO and EM7565 Connection Issues

Post by colelail » Wed Nov 24, 2021 5:02 pm

AT!BAND?
Index, Name
00, All bands

OK

AT!SELRAT?
!SELRAT: 00, Automatic


OK

AT!CUSTOM?
!CUSTOM:
GPSENABLE 0x01
GPSLPM 0x01
IPV6ENABLE 0x01
UIM2ENABLE 0x01
SIMLPM 0x01
USBSERIALENABLE 0x01
SINGLEAPNSWITCH 0x01


OK

AT!GSTATUS?
!GSTATUS:
Current Time: 13541 Temperature: 33
Reset Counter: 2 Mode: ONLINE
System mode: WCDMA PS state: Not attached
WCDMA band: WCDMA 1900
WCDMA channel: 687
MM (CS) state: IDLE NO IMSI

WCDMA L1 state:L1M_PCH_SLEEP LAC: 4228 (16936)
RRC state: DISCONNECTED UTRAN Cell ID: 0c3336a5 (204682917)
RxM RSSI C0: -76 RxD RSSI C0: ---
RxM RSSI C1: --- RxD RSSI C1: ---


OK

MattB29
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Re: NEXP1GO and EM7565 Connection Issues

Post by MattB29 » Thu Nov 25, 2021 10:27 am

Not an expert at this stuff but Colelail posted output seems to indicate that his setup is operating connected as WCDMA Band 1900 which is basically 3G. He might want to try changing from Auto to LTE only. The old WCDMA bands barely function for data transfer.

If the modem will not connect as LTE likely the sim from Calyx is the problem.

colelail
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Re: NEXP1GO and EM7565 Connection Issues

Post by colelail » Thu Nov 25, 2021 1:45 pm

Thanks for diagnosing. Do you know the command to change?

MattB29
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Re: NEXP1GO and EM7565 Connection Issues

Post by MattB29 » Fri Nov 26, 2021 8:36 am

Not running Golden Orb at the moment but you can find the option somewhere in the settings. There is also ways to do it with AT commands but would have to look it up via a search.

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Re: NEXP1GO and EM7565 Connection Issues

Post by colelail » Fri Nov 26, 2021 10:52 am

I found the setting to enable LTE only and turned it on. I'm starting to really need this router to connect, so I'm going to dump a bunch of items from the DEBUG. Hopefully someone can point out the missing piece - At some point it says "SIM Failure" but is still reading the ICCID.

DEBUG Info on Startup:

Fri Nov 26 11:30:34 2021 : /dev/ttyUSB1 AT!ENTERCND="A710";!BAND?
Index, Name, GW Band Mask L Band Mask 1 TDS Band Mask L Band Mask 2 L Band Mask 3 L Band Mask 4
00, All bands 100600000EC00000 00002100BA0E19DF 0000000000000000 0000000000000002 0000000000000000 0000000000000000
OK

Fri Nov 26 11:30:36 2021 : /dev/ttyUSB1 AT!ENTERCND="AWRONG"
ERROR

Fri Nov 26 11:30:37 2021 : /dev/ttyUSB1 AT+CGMM
EM7565
OK

Fri Nov 26 11:30:38 2021 : /dev/ttyUSB1 AT!SELRAT?
!SELRAT: 06, LTE Only
OK

OK

Fri Nov 26 11:30:46 2021 : /dev/ttyUSB1 AT+COPS=3,2;+COPS?
+COPS: 2
OK

Fri Nov 26 11:30:47 2021 : /dev/ttyUSB1 AT+COPS=0,,,7
+CME ERROR: SIM failure

Fri Nov 26 11:30:48 2021 : /dev/ttyUSB1 AT+CGDCONT=?
+CGDCONT: (1-34),"IP",,,(0-3),(0-4),(0-1),(0-1)
+CGDCONT: (1-34),"PPP",,,(0-3),(0-4),(0-1),(0-1)
+CGDCONT: (1-34),"IPV6",,,(0-3),(0-4),(0-1),(0-1)
+CGDCONT: (1-34),"IPV4V6",,,(0-3),(0-4),(0-1),(0-1)
OK

Fri Nov 26 11:30:50 2021 : /dev/ttyUSB1 AT+CGDCONT?;+CFUN?
+CGDCONT: 1,"IPV4V6","fast.t-mobile.com","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0
+CGDCONT: 2,"IP","otasn","0.0.0.0",0,0,0,0
+CGDCONT: 3,"IPV4V6","fast.t-mobile.com","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0
+CFUN: 1
OK

Fri Nov 26 11:30:58 2021 : /dev/ttyUSB1 AT+CMGS=?;+CMGL=?;+CMGR=?
+CMGL: (0-4)
OK

Fri Nov 26 11:30:59 2021 : /dev/ttyUSB1 AT+CMGF=0
OK

Fri Nov 26 11:31:01 2021 : /dev/ttyUSB1 AT+CPMS="SM","SM","SM"
+CPMS: 0,30,0,30,0,30
OK

Fri Nov 26 11:31:04 2021 : /dev/ttyUSB1 AT+CPMS="ME"
+CPMS: 0,255,0,30,0,30
OK

Fri Nov 26 11:31:06 2021 : /dev/ttyUSB1 AT+CPMS="SM"
+CPMS: 0,30,0,30,0,30
OK

Fri Nov 26 11:31:07 2021 : /dev/ttyUSB1 AT+CMGL=4
OK

Fri Nov 26 11:31:12 2021 : /dev/ttyUSB1 AT+CPMS="SM"
+CPMS: 0,30,0,30,0,30
OK

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Didneywhorl
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Re: NEXP1GO and EM7565 Connection Issues

Post by Didneywhorl » Fri Nov 26, 2021 2:30 pm

Aweeka wrote:
Wed Nov 24, 2021 4:34 pm
...

AT!GSTATUS?
!GSTATUS:
Current Time: 322 Temperature: 25
Reset Counter: 1 Mode: LOW POWER MODE


OK
This is what I'm focusing on here. Low power mode isn't a good place to be.


Run that command for me again. Right after reboot, and a few times afterwards. About 3 times total about 2-3 minutes apart.

Code: Select all

AT!GSTATUS?

colelail
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Re: NEXP1GO and EM7565 Connection Issues

Post by colelail » Fri Nov 26, 2021 3:52 pm

I ran the command before realizing you were referring to Aweeka, but since I have the info I figured I'd post :D .

AT!GSTATUS?
!GSTATUS:
Current Time: 94 Temperature: 33
Reset Counter: 1 Mode: ONLINE
System mode: LTE PS state: Not attached
LTE band: B66 LTE bw: 20 MHz
LTE Rx chan: 0 LTE Tx chan: 132072
LTE SSC1 state:NOT ASSIGNED
LTE SSC2 state:NOT ASSIGNED
LTE SSC3 state:NOT ASSIGNED
LTE SSC4 state:NOT ASSIGNED
EMM state: Deregistered Limited Service
RRC state: RRC Idle
IMS reg state: No Srv

PCC RxM RSSI: -58 PCC RxM RSRP: -89
PCC RxD RSSI: -59 PCC RxD RSRP: -89
Tx Power: -- TAC: a300 (41728)
RSRQ (dB): -10.0 Cell ID: 027d9620 (41784864)
SINR (dB): 25.2


OK

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