Cricket rejected my MOFI 4500

Related to Modems, Hotspots, Dongles ONLY
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Plawerth
Posts: 1
Joined: Fri Mar 13, 2020 5:29 pm

Cricket rejected my MOFI 4500

Post by Plawerth » Mon Mar 23, 2020 4:59 pm

After trying for about two weeks to get my Mofi 4500 registered with Cricket, I ran into a dead end where they just simply refuse to do anything, and I am denied getting service.

Apparently only phones and tablets can be activated over the phone using a Cricket SIM purchased on Amazon or elsewhere.

Hotspot devices are required to go to a Cricket store to be "checked" to see if it is compatible. The nearest store for me is 50 miles / 80 km away so I spent an evening going there and trying to get it registered.

They tried entering the IMEI into the sales kiosk on their front counter and it rejected the MOFI. The sales people just shrugged their shoulders, said there is nothing they can do about it.

Would I care to buy a Netgear hotspot instead that has no external antenna connectors? No thanks, I want to use my $800 worth of roof yagis.

So going through "normal channels" to get a MOFI on Cricket just does not work, and the physical store people can't do anything to make it work.

,

Is there anything else I can do to resolve this? It seems possible to replace the internal modem card in the MOFI with a different one.

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BillA
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Joined: Sun Dec 01, 2019 6:46 pm
Location: USA
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Re: Cricket rejected my MOFI 4500

Post by BillA » Mon Mar 23, 2020 8:11 pm

A couple of suggestions.... when activating a Cricket sim card, don't tell them that you're going to use it in a router, instead bring with you an actual ATT phone (if you don't have one, borrow one for a few hours from a friend or family). If the imei is rejected with the sim card in the Sierra, try a Quectel modem (hoping it's allowed), or tether a phone to the router via a usb cable (I know you want to use your external antennas), but that's all I can think of. Just keep in mind that Cricket has a speed limit of 8Mbps at all times, there's no way around it, it's network controlled.
A better option are PagePlus (Verizon towers), or SimpleMobile (Tmobile towers). Both are prepaid, no contract, and they don't have a modem limitation (yet). Here's some more info about prepaid services.
viewtopic.php?p=5790#p5790

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