4G router WE826-T2 [16M] with Sierra MC7700 and GoldenOrb : connected to antenna, but no internet connection

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Nico_LTE
Posts: 25
Joined: Wed May 29, 2019 11:59 am
Location: Brest France
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4G router WE826-T2 [16M] with Sierra MC7700 and GoldenOrb : connected to antenna, but no internet connection

Post by Nico_LTE » Sat Sep 14, 2019 6:14 pm

Hello,

First of all, thank you to the "LTE team" for the time give by amazing 4G router passionates and professionals .

Today I try to finalize the connection with the WE826 associate to MC7700, with GodenOrb we826-GO2019-03-10 version.

Something strange happened when I was trying to adjust the modem specifications after the first connection, on a TV computer usually not connected. Indeed, my desktop configuration was modificated without actions.

The conclusion is that I have really need to understand how works the GoldenOrb interface, to be sure to do the good configuration.

Unless if I mistaken the firewall TTL should adjust on TTL 65 ?

In the specifications, it’s important to precise to the interface the “20815” MCC/MNC code, which is corresponding to the main provider with the highest speed connection.

But where on the interface it's possible to adjust MCC/MNC code ?

How can I unstuck the internet connection because I'm connected on the antenna ?

Thank you for your help

Kind regards

Nicholas

==============CONNECTION PROFILE==============

Image


================NETWORK STATUS================

Image

=======Providers and Sierra MC770 specifications=======

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Connection specifications Free Mobile Europe, which is the main provider with high speed connection :
Main 4G provider frequencies : 1800 MHz (B3) - 2600 MHz (B7)
MCC/MNC code : 20815 - 20816

The Main provider is renting antennas to a second providers with more antennas, but the internet connection is constrained : 
Second 4G provider frequencies : 700 MHz (B28) ; 800 MHz (B20) ; 2100 MHz (B1)	
MCC/MNC code : 20801 - 20802

Data sheet Sierra AirPrime MC7700
http://www.samueltek.com.cn/manage/images/201332116253949.pdf
Operating bands 
Ant1 - Ant2c
  700 - 960  MHz
1710 - 1990 MHz
2110 - 2170 MHz
2500 - 2700 MHz

==============DEVICE INFORMATION==============

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	T: Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=480 MxCh= 1 	
	B: Alloc= 0/800 us ( 0%), #Int= 1, #Iso= 0 	
	D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1 	
	P: Vendor=1d6b ProdID=0002 Rev= 4.14 	
	S: Manufacturer=Linux 4.14.63 ehci_hcd 	
	S: Product=EHCI Host Controller 	
	S: SerialNumber=101c0000.ehci 	
	C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr= 0mA 	
	I:* If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub 	
	E: Ad=81(I) Atr=03(Int.) MxPS= 4 Ivl=256ms 	
	******************************************************************************************************** 	
	T: Bus=01 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#= 2 Spd=480 MxCh= 4 	
	D: Ver= 2.00 Cls=09(hub ) Sub=00 Prot=01 MxPS=64 #Cfgs= 1 	
	P: Vendor=05e3 ProdID=0608 Rev=85.37 	
	S: Product=USB2.0 Hub 	
	C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=100mA 	
	I:* If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub 	
	E: Ad=81(I) Atr=03(Int.) MxPS= 1 Ivl=256ms 	
	******************************************************************************************************** 	
	T: Bus=01 Lev=02 Prnt=02 Port=02 Cnt=01 Dev#= 3 Spd=480 MxCh= 0 	
	D: Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1 	
	P: Vendor=1199 ProdID=68a2 Rev= 0.06 	
	S: Manufacturer=Sierra Wireless, Incorporated 	
	S: Product=MC7700 	
	S: SerialNumber=012810000242766 	
	C:* #Ifs= 4 Cfg#= 1 Atr=e0 MxPwr= 0mA 	
	I:* If#= 0 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=qcserial 	
	E: Ad=81(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms 	
	E: Ad=01(O) Atr=02(Bulk) MxPS= 512 Ivl=4ms 	
	I:* If#= 2 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=qcserial 	
	E: Ad=82(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms 	
	E: Ad=02(O) Atr=02(Bulk) MxPS= 512 Ivl=4ms 	
	I:* If#= 3 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=ff Prot=ff Driver=qcserial 	
	E: Ad=83(I) Atr=03(Int.) MxPS= 64 Ivl=2ms 	
	E: Ad=84(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms 	
	E: Ad=03(O) Atr=02(Bulk) MxPS= 512 Ivl=4ms 	
	I:* If#= 8 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=ff Prot=ff Driver=qmi_wwan 	
	E: Ad=85(I) Atr=03(Int.) MxPS= 64 Ivl=2ms 	
	E: Ad=86(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms 	
	E: Ad=04(O) Atr=02(Bulk) MxPS= 512 Ivl=4ms 	
	******************************************************************************************************** 	
	T: Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=12 MxCh= 1 	
	B: Alloc= 0/900 us ( 0%), #Int= 0, #Iso= 0 	
	D: Ver= 1.10 Cls=09(hub ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1 	
	P: Vendor=1d6b ProdID=0001 Rev= 4.14 	
	S: Manufacturer=Linux 4.14.63 ohci_hcd 	
	S: Product=Generic Platform OHCI controller 	
	S: SerialNumber=101c1000.ohci 	
	C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr= 0mA 	
	I:* If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub 	
	E: Ad=81(I) Atr=03(Int.) MxPS= 2 Ivl=255ms 	



===============DEBUG INFORMATION==============

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AT!PCTEMP?
Temp state: Normal
Temperature: 34 degC
OK
  
Sat Sep 14 15:42:30 2019 : /dev/ttyUSB2 AT+CSQ;+CESQ
+CSQ: 12,99
+CESQ: 99,99,30,49,255,255
OK
AT*CNTI=0
*CNTI: 0,UMTS
OK
AT!SELRAT?
!SELRAT: 00, Automatic
OK
AT+ECIO?
+ECIO: 
Car0  Tot Ec/Io: -13.5 dB	
Car1  Tot Ec/Io: n/a
OK
AT+RSCP?
+RSCP: 
Car0  RSCP: -103 dBm	
Car1  RSCP: n/a
OK
AT!UMTSCHAN?
Enable:     00
Channel:    0
OK
AT!GSTATUS?
!GSTATUS: 
Current Time:  1525		Temperature: 34
Bootup Time:   1		Mode:        ONLINE         
System mode:   WCDMA      	PS state:    Attached     
WCDMA band:    WCDMA 2100 
WCDMA channel: 10737
GMM (PS) state:REGISTERED     	NORMAL SERVICE 
MM (CS) state: IDLE           	NORMAL SERVICE 
WCDMA L1 State:L1M_PCH_SLEEP  	RRC State:   DISCONNECTED   
RX level C0:   -89		LAC:         0CDA (3290)
RX level C1:   -106		Cell ID:     03103015 (51392533)
OK
AT!PCTEMP?
Temp state: Normal
Temperature: 34 degC
OK
  
Sat Sep 14 15:42:32 2019 : /dev/ttyUSB2 AT+CPMS="SM"
+CPMS: 5,50,5,50,5,50
OK


Nico_LTE
Posts: 25
Joined: Wed May 29, 2019 11:59 am
Location: Brest France
Contact:

Re: 4G router WE826-T2 [16M] with Sierra MC7700 and GoldenOrb : connected to antenna, but no internet connection

Post by Nico_LTE » Mon Sep 16, 2019 10:10 am

Hello again,

About the AT debug information, what means :
"RRC State: DISCONNECTED "

How can I fix that please ?

User avatar
JimHelms
Site Admin
Posts: 855
Joined: Tue Dec 19, 2017 8:59 pm
Location: DFW Texas
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Re: 4G router WE826-T2 [16M] with Sierra MC7700 and GoldenOrb : connected to antenna, but no internet connection

Post by JimHelms » Mon Sep 16, 2019 10:46 am

Nico_LTE wrote:
Mon Sep 16, 2019 10:10 am
Hello again,

About the AT debug information, what means :
"RRC State: DISCONNECTED "
It means you are not connected to the network.

All of your stats look strange to me. I assume that Free is the correct APN the carrier is using?

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