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Re: WE826-T2 Router w/ MC7354 Modem - Verizon Provider but no Internet

Posted: Fri Aug 02, 2019 2:40 pm
by Hoodrat
Thank you Jim. Would you happen to know where I can find the Verizon firmware?

Re: WE826-T2 Router w/ MC7354 Modem - Verizon Provider but no Internet

Posted: Fri Aug 02, 2019 2:51 pm
by JimHelms
I would. You can download it from HERE.

Re: WE826-T2 Router w/ MC7354 Modem - Verizon Provider but no Internet

Posted: Fri Aug 02, 2019 3:33 pm
by Hoodrat
Awesome! Would I install this like I would GoldenOrb firmware?

Re: WE826-T2 Router w/ MC7354 Modem - Verizon Provider but no Internet

Posted: Thu Aug 08, 2019 10:58 am
by Hoodrat
So I just tried updating the Verizon firmware and it seemed like it was uploading but no confirmation. After about 15 mins of scratching my head, I decided to update the GoldenOrb firmware to the latest 2019 version. No go still. I am out of gas at this point.

Re: WE826-T2 Router w/ MC7354 Modem - Verizon Provider but no Internet

Posted: Thu Aug 08, 2019 11:14 am
by JimHelms
Hoodrat wrote:
Thu Aug 08, 2019 10:58 am
So I just tried updating the Verizon firmware and it seemed like it was uploading but no confirmation. After about 15 mins of scratching my head, I decided to update the GoldenOrb firmware to the latest 2019 version. No go still. I am out of gas at this point.
To update the firmware on the MC7354 you will need a USB to Mini PCI-e adapter.

Install the modem into the adapter, and plug into a USB port on a Windows PC.

Download and install the Sierra Wireless software drivers for Windows by executing the exe file.

Download and install the Sierra Wireless firmware for Verizon by executing the exe file.

Done.

Re: WE826-T2 Router w/ MC7354 Modem - Verizon Provider but no Internet

Posted: Thu Aug 08, 2019 11:50 am
by Hoodrat
Jim as always, thank you for your help sir. Looks like I am going shopping! I will update you on our progress.

Re: WE826-T2 Router w/ MC7354 Modem - Verizon Provider but no Internet

Posted: Fri Aug 09, 2019 12:39 pm
by Hoodrat
Hello LTE Fam,

I got my new toy today (USB to Mini PCI-e adapter) and installed the MC7354 modem. I went ahead and ran the Verizon firmware .exe but received the following message down below.

FDT version: 5.0.1501.1
Checking modem mode ...

Firmware download failed.
Primary error code: 82 - Failed in checking modem mode.
Secondary error code: 5 - Neither NDIS adapter nor serial port is available.
Device error code: 0x0 - Successful.
Total time elapsed: 156 ms.
Press Enter to continue ...

Is there a software required in order to recognize these devices?

Thank you!

Re: WE826-T2 Router w/ MC7354 Modem - Verizon Provider but no Internet

Posted: Fri Aug 09, 2019 7:38 pm
by JimHelms
Yes, you will first need to download the run the Sierra Wireless Software drivers for windows.

That allows the PC to communicate with the modem.

Re: WE826-T2 Router w/ MC7354 Modem - Verizon Provider but no Internet

Posted: Mon Aug 12, 2019 11:33 am
by Hoodrat
Jim,

Many Thanks! I finally updated the firmware on the modem but no luck. I was curious about the "LTE Band" stating "B4" from my research they say "B13" only. Curious if this would be the issue. Also, RRC state = "Idle", I was reading that this should be "active". Pretty much spiraling at this point lol.

Re: WE826-T2 Router w/ MC7354 Modem - Verizon Provider but no Internet

Posted: Tue Aug 27, 2019 10:39 am
by Hoodrat
I am left with no choice at this point, might need to scrap the MC7354 and go with the latest model. I have no more hair to pull off of my head. xD