Search found 1268 matches

by JimHelms
Tue Jun 23, 2020 8:27 am
Forum: Questions and Support
Topic: CBA850LP6 Modem Firmware
Replies: 2
Views: 339

Re: CBA850LP6 Modem Firmware

You can select your device and download the Cradlepoint version of carrier firmware for the MC400LP6 from HERE.
by JimHelms
Mon Jun 22, 2020 7:09 am
Forum: Questions and Support
Topic: MC400 Not Showing in Devices.
Replies: 3
Views: 401

Re: MC400 Not Showing in Devices.

I would remove the MC400 modem from the router. Then, on the bottom of the router, press and hold the reset button for 20 seconds. When the router booted back up, log into the router using the default password contained on the label on the bottom of the router. Go to SYSTEM > SYSTEM CONTROL > NETCLO...
by JimHelms
Mon Jun 22, 2020 6:38 am
Forum: Questions and Support
Topic: WiFix WE826-GO and Quectel EM20-G - Modem Timeout Error
Replies: 7
Views: 3003

Re: WiFix WE826-GO and Quectel EM20-G - Modem Timeout Error

Use the FIRMWARE recovery method and upload the lastest WiFiX firmware which works with all versions of the EM20-G Firmware.
by JimHelms
Mon Jun 15, 2020 1:51 pm
Forum: Questions and Support
Topic: MBR1400V2 with Multi_carrier
Replies: 1
Views: 236

Re: MBR1400V2 with Multi_carrier

A suspend can occur if the carrier is rejecting the SIM Card to be registered on the network. This happens mainly when the SIM Card is not properly activated, or the cellular plan is not compatible with the device, or the wrong APN is being used. What type of device is the SIM Card and plan attached...
by JimHelms
Wed Jun 10, 2020 12:59 pm
Forum: Questions and Support
Topic: Device not communicating with Ethernet cable
Replies: 1
Views: 249

Re: Device not communicating with Ethernet cable

What Cradlepoint router are you using?
by JimHelms
Wed Jun 10, 2020 7:45 am
Forum: Tutorials
Topic: Quectel - Programming Carrier Bands and Groups of Bands
Replies: 20
Views: 14996

Re: Quectel - Programming Carrier Bands and Groups of Bands

NOTE that this is a tutorial on bands. ALL other questions should be submitted under the proper heading and topic.
by JimHelms
Sun Jun 07, 2020 6:04 pm
Forum: Routers
Topic: NEXQ6GO sim slot wont see sim
Replies: 10
Views: 1005

Re: NEXQ6GO sim slot wont see sim

It appears from your image that the SIM Card is not seated properly in the SIM Card adapter. It looks to be raised on one side, which will not allow the pins in the SIM Card slot to properly seat against the metal contacts on the SIM Card. Again, for best results, remove all of the tabs/tits from th...
by JimHelms
Sun Jun 07, 2020 12:12 pm
Forum: Questions and Support
Topic: EM20-G problems with T-mobile
Replies: 9
Views: 861

Re: EM20-G problems with T-mobile

Sparky35 wrote:
Sun Jun 07, 2020 11:17 am
It connects on WG3526 but will not pass the connection through Wi-Fi
Can you better explain what is happening.

Are you connected to the cellular network and able to get an internet connection using an ethernet cable but not wifi?
by JimHelms
Sun Jun 07, 2020 12:07 pm
Forum: Routers
Topic: NEXQ6GO sim slot wont see sim
Replies: 10
Views: 1005

Re: NEXQ6GO sim slot wont see sim

im using Mini PCI-E to M.2 (NGFF) Key B Adapter with Top SIM Card Slot as an adapter for the EM12 but im not using the sim card slot on that modem adapter, im using the one on the side of the NexQ6go and im using the sim card adapter that came in the box, its the plastic one Noosy which always seem...
by JimHelms
Sun Jun 07, 2020 11:10 am
Forum: Routers
Topic: NEXQ6GO sim slot wont see sim
Replies: 10
Views: 1005

Re: NEXQ6GO sim slot wont see sim

i am using Mini PCI-E to M.2 (NGFF) Key B Adapter with Top SIM Card Slot from the ltefix site. I have only seen one or two of these adapters that were bad but there are lot of similar adapters where the router cannot read the SIM Card. So it is always a possibility. Are you using a SIM Card adapter...